1. Introduction
Welcome to Myna. Your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your information when you use the Myna mobile application.
By using Myna, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following information:
- Mobile Number
- User Account Information
- User ID
- Application Version
- Wallet Information
- Wallet Balance
- Deposit History
- Withdrawal History
- Payment Information
Payments are securely processed through trusted third-party payment providers.
We do not store your complete debit card number, credit card number, UPI PIN, banking password, CVV, or other sensitive payment credentials on our servers.
3. How We Use Your Information
Your information is used for the following purposes:
- Create and manage your account.
- Process deposits and withdrawals.
- Maintain your wallet.
- Match you with opponents.
- Credit winnings.
- Detect fraud and suspicious activity.
- Prevent duplicate accounts.
- Improve application performance.
- Respond to customer support requests.
4. Quiz and Match Data
When you participate in quizzes, we securely store:
- Match ID
- Entry Fee
- Questions Attempted
- Answers Submitted
- Time Taken for Each Question
- Final Score
- Winner or Tie Result
- Prize Amount
- Match History
This information helps verify match results, resolve disputes, detect fraud, and improve fair gameplay.
5. Notifications
We may send notifications regarding:
- Deposits
- Withdrawals
- Wallet Credits
- Wallet Debits
- Quiz Results
- Promotional Offers
- Security Alerts
- Account Updates
6. Data Security
We implement industry-standard security practices including:
- Secure Authentication
- Encrypted HTTPS Communication
- JWT Based Session Authentication
- Access Controls
- Database Security
- Fraud Monitoring
7. Sharing of Information
We do not sell your personal information.
Information may be shared only with:
- Payment Service Providers
- Identity Verification Providers
- Government Authorities when legally required
- Law Enforcement Agencies under applicable law
- Professional Advisors assisting our business
8. Data Retention
We retain user information only for as long as necessary to:
- Provide our services.
- Maintain financial records.
- Resolve disputes.
- Prevent fraud.
9. Children's Privacy
Our services are intended only for individuals who are legally permitted to participate under applicable laws.
Users below the legally permitted age must not create an account or use Myna.
10. Your Rights
You may have the right to:
- Access your personal information.
- Request corrections.
- Contact us regarding your information.
Certain requests may be restricted where retention is required by law.
11. Third-Party Services
Myna integrates with trusted third-party service providers including:
- Payment Gateways
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective immediately after publication on this page. Continued use of Myna constitutes acceptance of the updated policy.
13. Contact Us
Email : support.myna@gmail.com
Website : https://www.myna.it.com
We will make reasonable efforts to respond to your inquiries promptly.