1. Introduction

Welcome to Myna. This Know Your Customer (KYC) Policy explains how identity verification will be used to protect users, prevent fraud, and comply with applicable laws.

2. Current Status

At present, KYC verification is not mandatory for creating an account or participating in quiz contests. However, Myna is actively working on introducing a secure KYC verification system.

KYC verification for withdrawals will be available in a future update. Once implemented, users may be required to successfully complete KYC verification before withdrawing wallet balances or prize winnings.

3. Why KYC is Important

KYC helps us maintain a secure gaming platform by:

• Preventing fraud.
• Preventing identity theft.
• Reducing fake accounts.
• Preventing money laundering.
• Ensuring secure withdrawals.
• Protecting genuine users.

4. Documents That May Be Required

When KYC is introduced, users may be asked to provide one or more of the following documents:

• Aadhaar Card
• PAN Card
• Driving License
• Passport
• Voter ID
• Government-issued identity documents accepted under applicable laws.

5. Verification Process

Once KYC is available:

• Users will be guided through the verification process inside the Myna application.
• Submitted documents may be reviewed manually or through trusted third-party verification providers.
• Verification status will be displayed in the user's account.

6. Withdrawal Verification

Future withdrawals may require successful KYC verification. If KYC is required and has not been completed, withdrawal requests may remain pending until verification is successfully completed.

7. Security of Documents

If KYC documents are collected in the future, they will be handled using appropriate security measures and will only be used for identity verification, fraud prevention, and legal compliance.

Documents will not be sold or shared with unauthorized third parties.

8. Rejection of Verification

Verification may be rejected if:

• Documents are unclear or incomplete.
• Information does not match the registered account.
• Fraudulent or altered documents are submitted.
• Duplicate identities are detected.

9. Policy Updates

This KYC Policy may be updated when KYC verification becomes available. The latest version will always be published on this page.

10. Contact Us

If you have any questions regarding this KYC Policy, please contact us.

Email
support.myna@gmail.com

Website
https://www.myna.it.com